# Brieferr

> Help center and documentation for Brieferr

## Docs
- [4 Ways to Ask Great Questions To Customers](https://app.helpshelf.com/help/brieferr/article/4-ways-to-ask-great-questions-to-customers)
- [Brieferr is the Feedback Analysis Tool You Need to Ship Great Products](https://app.helpshelf.com/help/brieferr/article/brieferr-is-the-feedback-analysis-tool-you-need-to-ship-great-products)
- [People Person: A case study for Brieferr](https://app.helpshelf.com/help/brieferr/article/people-person-a-case-study-for-brieferr)
- [Open-Ended Customer Feedback Questions](https://app.helpshelf.com/help/brieferr/article/open-ended-customer-feedback-questions)
- [Automate Brieferr with Zapier](https://app.helpshelf.com/help/brieferr/article/automate-brieferr-with-zapier)
- [Get Started with Brieferr](https://app.helpshelf.com/help/brieferr/article/get-started-with-brieferr)

## FAQ
- Q: Can Brieferr analyze all my existing forms, or do the documents have to be created on your site?
  A: We can analyze any existing forms; you need to upload them as a CSV file. Also, you can use Zapier Integration to add more responses to your dashboard.

- Q: How do you use cookies?
  A: We use cookies to optimize the user interface by collecting analytics to develop the handiest UI.

- Q: How can I reset my account password?
  A: Go to [Forgot Password Page](https://www.brieferr.com/forgot-password) and follow the instructions.

- Q: What is Brieferr, how is it useful?
  A: Brieferr is a feedback/survey/ticket analysis platform converting long interview answers into data points. Review insights in your one-page dashboard to give the best decisions for customer success.

- Q: How do I get started with Brieferr?
  A: See our starting guide [here](https://blog.brieferr.com/get-started-with-brieferr/).

- Q: Can I automate Briferr workflow?
  A: Yes, you can connect any form platform with Brieferr using [Zapier Integrations](https://zapier.com/apps/brieferr/integrations).

- Q: Can Brieferr be used for B2C surveys?
  A: Yes, Brieferr can be used for B2C or B2B surveys.

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  A: Hey Sumo-ling!

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- Q: Which analysis does Brieferr do?
  A: We use NLP techniquesto give you the best results. Sentiment analysis for overall satisfaction, Entity analysis for word cloud, Summary analysis for summary generation and extraction, and a combination of these for detecting Compliment and Complaints.

## Search
For specific questions, search: https://app.helpshelf.com/help/brieferr/search?q={query}

## AI Agent Access
- [Full product context](https://app.helpshelf.com/help/brieferr/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable
- MCP endpoint: https://app.helpshelf.com/api/mcp/4de46cbb6f62 (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context
  Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types.
- [MCP server card](https://app.helpshelf.com/help/brieferr/.well-known/mcp/server-card.json): machine-readable description of the endpoint above
- [Agent skills](https://app.helpshelf.com/help/brieferr/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill
- Markdown: any article URL returns Markdown when requested with `Accept: text/markdown`
AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.