# Calipio

> Help center and documentation for Calipio

## FAQ
- Q: Can you define a password for the recording access?
  A: All videos are end to end encrypted and you can only watch them with the correct link which the creator has to distribute

- Q: Is there a permission system?
  A: It is part of the user roles, please see the corresponding knowledge-base article: https://calipio.com/knowledge-base/user-roles/

- Q: Where can I find the recovery key?
  A: You can export the recovery key any time from your account: https://calipio.com/app/account

- Q: How many libraries can we create for 3 codes?
  A: The number of libraries (folders in fact) will be up to you as soon as we launch that feature

- Q: If my storage is full, can I delete old recordings and be able to record again?
  A: Yes, of course

- Q: Is there a limit in any other way with unlimited storage?
  A: There is a fair use policy that restricts the maximum recording length to 6hrs and to 24hrs of recordings per day.

- Q: Can I record a video, like on YouTube, and record the sound of the video?
  A: Users can record computer audio, please see this example about how it is done: https://calip.io/xhpRG0Cu#z5XC27Sc

Please mind the user rights and copyrights of what you are recording!

- Q: What type of file can we attach? And what are the best use cases for this feature?
  A: You might attach files that you mention during your recording

- Q: Why is there end to end encryption?
  A: End to end encryption only ensures total privacy. Creators of videos decide who can see their recordings by sharing the links with a selected audience. 

We prepared two articles about Calipios End-to-End Encryption. I suggest starting with the high-level article,
https://calipio.com/blog/calipio

- Q: When will the roadmap features be available?
  A: Please check our Roadmap here along with ETA, https://calipio.prodcamp.com/

- Q: Why do I need to grant Google Drive access?
  A: If you use Google Login we need your consent to be able to store encryption-relevant application data on your Google Drive. Calipio has no access to your other files on your Google Drive and you won’t find any CALIPIO files in your Google Drive.

- Q: Will you implement a webcam view (and preview) while recording?
  A: Just turn on your webcam upon starting a recording!

- Q: What use cases can I solve with API access?
  A: Integration of Calipio services via API to your webpage enables you to record and play without sending users in a logged-in state of Calipio

- Q: Can I record the system audio?
  A: Users can record computer audio, please see this example about how it is done: https://calip.io/xhpRG0Cu#z5XC27Sc
Please mind the user and the copyrights of what you are recording!

- Q: I purchased codes but my library is still on a free plan
  A: A short video to explain how Saas Mantra codes work with multiple libraries: https://calip.io/iTuWrzXS#GBMR6zfT

## Search
For specific questions, search: https://app.helpshelf.com/help/calipio/search?q={query}

## AI Agent Access
- [Full product context](https://app.helpshelf.com/help/calipio/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable
- MCP endpoint: https://app.helpshelf.com/api/mcp/891a7d07b977 (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context
  Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types.
- [MCP server card](https://app.helpshelf.com/help/calipio/.well-known/mcp/server-card.json): machine-readable description of the endpoint above
- [Agent skills](https://app.helpshelf.com/help/calipio/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill
- Markdown: any article URL returns Markdown when requested with `Accept: text/markdown`
AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.