# Computers By Kevin > Help center and documentation for Computers By Kevin ## FAQ - Q: Do you recycle computers? A: I am not partnered with any specific computer recycling service, however if you have a dead computer or a computer that you no longer use and want to "get rid" of, I would be happy to salvage any usable parts from it and then recycle any parts that are not usable. Any hard drives can be returned - Q: Do you buy used computer parts? A: Yes and no, and it depends. Get in touch and let me know what you are wanting to sell and I'll gladly consider it and make an offer. Some parts that we are always looking for are slightly used SSD drives and DDR3, DDR4 memory that is in good working order and free of any damage. Other parts will be - Q: Can I try out the computer before I buy it? A: Yes absolutely, in fact I prefer it. I would not want to sell you a computer that would not be suitable for you. You are welcome to inspect the computer which will be setup in working condition so you can give it a try and see how you like it. If for any reason you do not like it then you are un - Q: Do you buy used computers? A: Yes I would be happy to consider buying your used computer. Any computer 5 years old or newer we will be happy to give you a quote for whether it works or not. We prefer Dell or HP laptop computers as those are in the highest demand, however we will also consider desktops and other brand names as we - Q: What is the warranty? A: All computers come with 90 day parts & labor warranty. If for any reason within 90 days the computer fails to work properly I'll either fix it, replace it, or give you a full refund on your purchase. I want to provide a computer that works. If I fail to do so and can not fix or replace it then I - Q: My computer doesn't work, can you fix it? A: This depends largely on the issue, but yes I can fix most issues. I often find that most issues are easily able to be solved. Other issues may require replacement of certain parts in your computer such as damaged/cracked screen, or other kind of damage. Get in touch and I'll be happy to discuss your ## Search For specific questions, search: https://app.helpshelf.com/help/computers-by-kevin/search?q={query} ## AI Agent Access - [Full product context](https://app.helpshelf.com/help/computers-by-kevin/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable - MCP endpoint: https://app.helpshelf.com/api/mcp/72ed49f60597 (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types. - [MCP server card](https://app.helpshelf.com/help/computers-by-kevin/.well-known/mcp/server-card.json): machine-readable description of the endpoint above - [Agent skills](https://app.helpshelf.com/help/computers-by-kevin/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill - Markdown: any article URL returns Markdown when requested with `Accept: text/markdown` AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.