# CoolPac

> Help center and documentation for CoolPac

## Docs
- [How do I program a logtag temperature data logger?](https://app.helpshelf.com/help/coolpac/article/how-do-i-program-a-logtag-temperature-data-logger)
- [CoolPac280: 15 - 25°C Winter Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac280-15-25c-winter-packing-instructions)
- [CoolPac280: +15 - 25°C Summer Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac280-15-25c-summer-packing-instructions)
- [CoolPac280: 2 - 8°C Winter Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac280-2-8c-winter-packing-instructions)
- [CoolPac280: 2 - 8°C Summer Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac280-2-8c-summer-packing-instructions)
- [CoolPac45: 15 - 25°C Winter Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac45-15-25c-winter-packing-instructions)
- [CoolPac45: 15 - 25°C Summer Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac45-15-25c-summer-packing-instructions)
- [CoolPac45: 2 - 8°C Winter Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac45-2-8c-winter-packing-instructions)
- [CoolPac45: 2 - 8°C Summer Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac45-2-8c-summer-packing-instructions)
- [CoolPac30: 15 - 25°C Summer & Winter Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac30-15-25c-summer-winter-packing-instructions)
- [CoolPac30: 2 - 8°C Summer Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac30-2-8c-summer-packing-instructions)
- [CoolPac30: 2 - 8°C Winter Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac30-2-8c-winter-packing-instructions)
- [CoolPac15: CRT Summer and Winter Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac15-crt-summer-and-winter-packing-instructions)
- [CoolPac15: 2 - 8°C Winter & Summer Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac15-2-8c-winter-summer-packing-instructions)
- [CoolPac5: 15 - 25°C Summer & Winter Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac5-15-25c-summer-winter-packing-instructions)
- [CoolPac15: 15 - 25°C Summer Winter Packing Instructions CRT Controlled Room Temperature](https://app.helpshelf.com/help/coolpac/article/coolpac15-15-25c-summer-winter-packing-instructions-crt-controlled-room-temperature)
- [CoolPac5: 2 - 8°C Degrees Summer Winter Packing Instructions](https://app.helpshelf.com/help/coolpac/article/coolpac5-2-8c-degrees-summer-winter-packing-instructions)

## FAQ
- Q: Can I return a CoolPac Shipper?
  A: Contact the company that sent you the shipper to organise a return (eg DLH or your pharmaceutical company)

- Q: Are cool gels recyclable?
  A: You can recycle the contents of the cool gels in your garden. Mix it with soil to improve the water retention properties of your soil. The product is nontoxic and safe.

- Q: Where is CoolPac located?
  A: We are located in Doveton in the suburb of Melbourne Victoria. We deliver nationwide.

- Q: How much does a CoolPac Shipper Cost
  A: The price depends on what needs to be included in the kit. We need answers to the following questions in order to give you a quote: 

What is the temperature your product needs to be maintained at ? eg 2-8 degrees, 15-25 degrees?

How long with the journey take from warehouse to end user? ie 12 

- Q: Is there a minimum order quality for CoolPac Shippers?
  A: We sell shippers by the pallet load. The minimum quality depends on which boxes you want to order from 24 boxes per pallet to 112 boxes per pallet. Call us with your requirements on 1300 266 444

- Q: Do you make Light & Easy boxes?
  A: Our shippers are mainly used by the pharmaceutical industry and made of molded urethane not polystyrene. This makes them twice as insulating. They may not be the most cost-effective solution for consumer deliveries.

## Search
For specific questions, search: https://app.helpshelf.com/help/coolpac/search?q={query}

## AI Agent Access
- [Full product context](https://app.helpshelf.com/help/coolpac/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable
- MCP endpoint: https://app.helpshelf.com/api/mcp/5b7c325db2a2 (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context
  Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types.
- [MCP server card](https://app.helpshelf.com/help/coolpac/.well-known/mcp/server-card.json): machine-readable description of the endpoint above
- [Agent skills](https://app.helpshelf.com/help/coolpac/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill
- Markdown: any article URL returns Markdown when requested with `Accept: text/markdown`
AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.