# CTI Academy

> Help center and documentation for CTI Academy

## Docs
- [Reporting](https://app.helpshelf.com/help/cti-academy/article/reporting)
- [Expand notifications](https://app.helpshelf.com/help/cti-academy/article/expand-notifications)
- [Move estimated cards here and prioritize them top-to-bottom for the next Sprint.](https://app.helpshelf.com/help/cti-academy/article/move-estimated-cards-here-and-prioritize-them-top-to-bottom-for-the-next-sprint)
- [Mark cards as done](https://app.helpshelf.com/help/cti-academy/article/mark-cards-as-done)
- [Delete permissions](https://app.helpshelf.com/help/cti-academy/article/delete-permissions)
- [When requirements and scope are decided, discuss implementation details with the whole team and assign a Story Point estimate.](https://app.helpshelf.com/help/cti-academy/article/when-requirements-and-scope-are-decided-discuss-implementation-details-with-the-whole-team-and-assign-a-story-point-estimate)
- [More Taco!](https://app.helpshelf.com/help/cti-academy/article/more-taco)
- [Card syncing across boards](https://app.helpshelf.com/help/cti-academy/article/card-syncing-across-boards)
- [Power-Ups](https://app.helpshelf.com/help/cti-academy/article/power-ups)
- [Ideas that make the cut move into the research and design phase.](https://app.helpshelf.com/help/cti-academy/article/ideas-that-make-the-cut-move-into-the-research-and-design-phase)
- [More language options](https://app.helpshelf.com/help/cti-academy/article/more-language-options)
- [Customizable links](https://app.helpshelf.com/help/cti-academy/article/customizable-links)
- [Emoji support](https://app.helpshelf.com/help/cti-academy/article/emoji-support)
- [Ideas Template](https://app.helpshelf.com/help/cti-academy/article/ideas-template)
- [There's no such thing as a bad idea! Source ideas from customers, co-workers, data analysis, market research . . .](https://app.helpshelf.com/help/cti-academy/article/theres-no-such-thing-as-a-bad-idea-source-ideas-from-customers-co-workers-data-analysis-market-research)

## Search
For specific questions, search: https://app.helpshelf.com/help/cti-academy/search?q={query}

## AI Agent Access
- [Full product context](https://app.helpshelf.com/help/cti-academy/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable
- MCP endpoint: https://app.helpshelf.com/api/mcp/2348a9cd8e16 (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context
  Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types.
- [MCP server card](https://app.helpshelf.com/help/cti-academy/.well-known/mcp/server-card.json): machine-readable description of the endpoint above
- [Agent skills](https://app.helpshelf.com/help/cti-academy/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill
- Markdown: any article URL returns Markdown when requested with `Accept: text/markdown`
AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.