# DriveSmart > Help center and documentation for DriveSmart ## Docs - [EasyLearn FAQs](https://app.helpshelf.com/help/devkinetics/article/easylearn-faqs) ## FAQ - Q: I'M IN THE COURSE, HOW DO I START A: Once you are enrolled, click Dashboard, then click LTO’s Theoretical Driving Course. You will see the course outline on the left pane. Clicking and filling up your Student Drivers Personal Information will unlock the first video, and completing this will unlock the next task, making you go through t - Q: IS A REFUND POSSIBLE IF I WERE NOT ABLE TO FINISH MY OTDC A: Yes! In this case, please contact us through email via wecare@easylearn.ph to assess the said situation. We will respond between 3-5 days. - Q: WHY IS THE NEXT QUIZ ITEM NOT SHOWING UP A: You can either click Save & Next, Mark for Review & Next, Next Question, or click the question item button on the right pallete to proceed. - Q: HOW TO CONTACT DRIVESMART FOR ADDITIONAL QUESTIONS A: There are various ways to contact the DriveSmart team, there are channels like the Live Chat, Comment Section below each video, and through email. You can expect to receive your response within 3-5 days. - Q: HOW TO CONTACT EASYLEARN FOR ADDITIONAL QUESTIONS A: There are various ways to contact the DriveSmart team, there are channels like the Live Chat, comment section below each video, and through email via wecare@easylearn.ph. You can expect to receive your response within 3-5 days. You can also use the live chat to communicate with live agents. Just - Q: HOW MANY STUDENTS CAN AVAIL ONE (1) OTDC COURSE A: One transaction only counts one student for the OTDC course; in the end, the student who’s enrolled will receive a certificate with his/her name on it. This is one of the requirements that LTO requires for every student driver. On a brighter note, the enrolled student can access his/her DriveSmart O - Q: HOW CAN WE PARTNER WITH YOU AS OUR ACCREDITED OTDC & ODEP COURSE PROVIDER? A: By sending us an email at wecare@drivesmartph or by contacting us directly at 09171485103. - Q: WHAT IS DRIVESMART OTDC A: DriveSmart Ph is an online course that teaches LTO’s Theoretical Driving Course. A self-paced driving program with substantial videos and refresher tests or assessments to fully prepare the future drivers on the road. This OTDC can be completed in approximately 15 hours or less. - Q: THE NEXT VIDEO DOES NOT START AUTOMATICALLY A: Please press the play button to play the video. If the video is still locked greyed out, please pass the previous test to unlock it. - Q: HOW LONG IS THE COURSE A: This course can be completed in approximately 15 hours or less. All student drivers are highly encouraged to begin their OTDC promptly and commit to a dedicated time per day to finish the course according to your driving school or personal schedule. - Q: HOW ARE THE LESSONS DELIVERED A: With its cutting-edge curriculum, Easy Learn goes hand-in-hand with professionals to serve substantial video clips and refresher tests with trusted, comprehensive, and interactive content. - Q: WILL THERE BE A DISCOUNT? A: Please contact us to discuss directly at 09171485103. - Q: WHEN SHOULD I REGISTER A: Students who aim to apply for their student driver’s permit can start and register anytime as long as the student is qualified based on LTO’s requirements. - Q: HOW LONG IS THE VALIDITY OF THE COURSE? A: You have one-year validity upon purchase. - Q: HOW MANY STUDENTS CAN USE THE EASY LEARN ACCOUNT A: One transaction only counts one student for the enrolled course; in the end, the student who’s enrolled will receive a certificate with his/her name on it. On a brighter note, the enrolled student can access his/her courses anytime even after finishing them. - Q: WHAT HAPPENS IF I DONT FINISH THE COURSE? A: If you did not finish the course, the succeeding modules will not be unlocked and you won't be able to take the final course exam to get your Certificate of Completion. - Q: MY COURSE IS COMPLETE, WHAT DO I DO NEXT A: You will be certified with your chosen course, then you can start off with another that easily! - Q: WHAT SHOULD I DO AFTER COMPLETING OTDC? A: To know the complete process to get your Student Permit, kindly read the following steps below: • Take your Online TDC Exam. • After you completed your 100% progress, get your certificate, go to your Driving School and present your OTDC Certificate. Receive your Driving School's issued certifi - Q: WHO MUST TAKE THE OTDC A: All Filipino students applying for a student permit must go over the lessons offered ranging from fundamentals of driving to the Philippine Land Transportation laws. This equips all future drivers to be safe and smart on the go. The minimum age for applying for a student permit is 16 years old fo - Q: WHAT MODES OF PAYMENT ARE AVAILABLE A: DriveSmart accepts payments via PayPal, Credit Cards, and Bank Transfers or Deposits. Payments via Gcash and Paymaya are coming soon. - Q: WHY ARE THE OTHER VIDEOS UNACCESSIBLE A: DriveSmart OTDC consists of seven (7) main modules or subjects where substantial videos and assessments are present. Before a student proceeds to the next video or subject, he/she must finish the clip or assessment as a prerequisite. - Q: MY OTDC IS COMPLETE, WHAT DO I DO NEXT A: The student driver may now proceed with its application as guided by the Driving School or the LTO website. - Q: HOW CAN I AVAIL THESE PROMO? A: Contact us immediately because we have limited slots open for the first batch of driving schools who will partner with us to avail our generous welcome promo package. - Q: WHO CAN TAKE EASY LEARN COURSES A: EasyLearn is designed to offer simple yet impactful education for instructors and learners alike; engaging in an improved experience in the comfort of your homes. - Q: HOW ARE THE LESSONS DELIVERED A: All DriveSmart students can enjoy their OTDC at their own schedule since the course is self-paced. The platform offers short, straightforward, and substantial videos that cover a student driver’s expected basic knowledge. All clips and refresher tests are based on the LTO’s course outline. - Q: STUDENT INQUIRY THAT SHOULD BE DIRECTED TO DRIVING SCHOOL A: DriveSmart is only eligible in providing your OTDC certificate. For instance, any inquiries that did not concern the processing of your certificates or student progress taking the exam like : - What to do after getting OTDC Certificate ? - Price of the course - Refund - Time and date of passin - Q: IS THIS A PREMIUM EDUCATION A: Yes! DriveSmart OTDC is LTO-accredited, professionally content-written, and system developed, costs only 350 pesos and access is for a lifetime. We guarantee the easiest and most reliable way to learn the LTO TDC. A certificate will verify that you were able to reach the required knowledge to comple - Q: WILL YOU PROVIDE A CERTIFICATE OF COMPLETION? A: Yes, for both OTDC and ODEP courses. - Q: TIMEFRAME OF THE COURSES A: All students are highly encouraged to begin their courses promptly. Delaying your progress might compromise your aim to finish early. - Q: WHY EASYLEARN A: This online program was founded by an all-Filipino team of programmers that aim to cater to the yearning of every individual to master a skill without having to spend too much on a course ## Search For specific questions, search: https://app.helpshelf.com/help/devkinetics/search?q={query} ## AI Agent Access - [Full product context](https://app.helpshelf.com/help/devkinetics/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable - MCP endpoint: https://app.helpshelf.com/api/mcp/53863a4a1987 (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types. - [MCP server card](https://app.helpshelf.com/help/devkinetics/.well-known/mcp/server-card.json): machine-readable description of the endpoint above - [Agent skills](https://app.helpshelf.com/help/devkinetics/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill - Markdown: any article URL returns Markdown when requested with `Accept: text/markdown` AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.