# Ebikessentials > Help center and documentation for Ebikessentials ## Docs - [🚀 Start Here: Troubleshooting](https://app.helpshelf.com/help/ebikessentials/article/start-here-troubleshooting) - [🚀 Start Here: Installing Your Kit](https://app.helpshelf.com/help/ebikessentials/article/start-here-installing-your-kit) - [🚀 Start Here: Choosing Your Kit](https://app.helpshelf.com/help/ebikessentials/article/start-here-choosing-your-kit) - [📚 Product Manuals & PDF Downloads](https://app.helpshelf.com/help/ebikessentials/article/product-manuals-and-pdf-downloads) - [đŸ”Ļ Front LED Headlight (Optional Accessory)](https://app.helpshelf.com/help/ebikessentials/article/front-led-headlight-optional-accessory) - [🔋 Will the Battery Fit on My Bike?](https://app.helpshelf.com/help/ebikessentials/article/will-the-battery-fit-on-my-bike) - [📐 Will the Bafang Mid-Drive Motors Fit on Your Bike?](https://app.helpshelf.com/help/ebikessentials/article/will-the-bafang-mid-drive-motors-fit-on-your-bike) - [📐 Will the Bafang Mid-Drive Fit — By Bike Type](https://app.helpshelf.com/help/ebikessentials/article/will-the-bafang-mid-drive-fit-by-bike-type) - [📐 Will the Bafang Front Hub Motor Fit on Your Bike?](https://app.helpshelf.com/help/ebikessentials/article/will-the-bafang-front-hub-motor-fit-on-your-bike) - [🔌 Will I Need Extension Cables? (BBS02 / BBSHD Mid-Drive)](https://app.helpshelf.com/help/ebikessentials/article/will-i-need-extension-cables-bbs02-bbshd-mid-drive) - [🛒 Which kit should I buy — BBS02 750W, BBSHD 1000W, or the front hub?](https://app.helpshelf.com/help/ebikessentials/article/which-kit-should-i-buy-bbs02-750w-bbshd-1000w-or-the-front-hub) - [🚚 When will my order ship, and how long is delivery?](https://app.helpshelf.com/help/ebikessentials/article/when-will-my-order-ship-and-how-long-is-delivery) - [🏋ī¸ What's the payload and towing capacity?](https://app.helpshelf.com/help/ebikessentials/article/what-s-the-payload-and-towing-capacity) - [🆚 What's the difference between the BBS02/BBS02B and BBSHD/BBS03?](https://app.helpshelf.com/help/ebikessentials/article/what-s-the-difference-between-the-bbs02-bbs02b-and-bbshd-bbs03) - [🆚 What's the difference between mid-drive and hub motors?](https://app.helpshelf.com/help/ebikessentials/article/what-s-the-difference-between-mid-drive-and-hub-motors) - [🆚 What's the difference between 48V and 52V batteries?](https://app.helpshelf.com/help/ebikessentials/article/what-s-the-difference-between-48v-and-52v-batteries) - [đŸ“Ļ What's included in the 'kit weight' and what comes in the box?](https://app.helpshelf.com/help/ebikessentials/article/what-s-included-in-the-kit-weight-and-what-comes-in-the-box) - [🔋 What range can I expect on a charge?](https://app.helpshelf.com/help/ebikessentials/article/what-range-can-i-expect-on-a-charge) - [đŸ’ŗ What payment methods do you accept?](https://app.helpshelf.com/help/ebikessentials/article/what-payment-methods-do-you-accept) - [⚙ī¸ What is the gear (shift) sensor and do I need it?](https://app.helpshelf.com/help/ebikessentials/article/what-is-the-gear-shift-sensor-and-do-i-need-it) - [🔑 What is the battery key bag, and what are the extra grommets for?](https://app.helpshelf.com/help/ebikessentials/article/what-is-the-battery-key-bag-and-what-are-the-extra-grommets-for) - [📖 What do all these e-bike terms mean? (Quick glossary)](https://app.helpshelf.com/help/ebikessentials/article/what-do-all-these-e-bike-terms-mean-quick-glossary) - [⚙ī¸ What chainring should I choose, and how do I get the alignment right?](https://app.helpshelf.com/help/ebikessentials/article/what-chainring-should-i-choose-and-how-do-i-get-the-alignment-right) - [📊 What are the full Bafang motor specs?](https://app.helpshelf.com/help/ebikessentials/article/what-are-the-full-bafang-motor-specs) - [🛑 What are the e-brake sensors and do I need them?](https://app.helpshelf.com/help/ebikessentials/article/what-are-the-e-brake-sensors-and-do-i-need-them) - [🌧ī¸ Wet Weather Riding and Storage Care](https://app.helpshelf.com/help/ebikessentials/article/wet-weather-riding-and-storage-care) - [🛡ī¸ Warranty](https://app.helpshelf.com/help/ebikessentials/article/warranty) - [🛑 Understanding Ebrake Cutoffs](https://app.helpshelf.com/help/ebikessentials/article/understanding-ebrake-cutoffs) - [đŸ›ē Trike](https://app.helpshelf.com/help/ebikessentials/article/trike) - [🧰 Tools You Need](https://app.helpshelf.com/help/ebikessentials/article/tools-you-need) - [đŸ‘Ĩ Tandem](https://app.helpshelf.com/help/ebikessentials/article/tandem) - [đŸ“Ļ Shipping](https://app.helpshelf.com/help/ebikessentials/article/shipping) - [đŸĻē Safety Precautions to Avoid Accidentally Engaging the Motor](https://app.helpshelf.com/help/ebikessentials/article/safety-precautions-to-avoid-accidentally-engaging-the-motor) - [đŸ›Ŗī¸ Road Bike](https://app.helpshelf.com/help/ebikessentials/article/road-bike) - [🚴 Riding Your Ebike Without Motor Power](https://app.helpshelf.com/help/ebikessentials/article/riding-your-ebike-without-motor-power) - [↩ī¸ Returns](https://app.helpshelf.com/help/ebikessentials/article/returns) - [🛞 Replacing the Tire on Your Front Hub Motor Kit](https://app.helpshelf.com/help/ebikessentials/article/replacing-the-tire-on-your-front-hub-motor-kit) - [🛋ī¸ Recumbent Bike](https://app.helpshelf.com/help/ebikessentials/article/recumbent-bike) - [🔒 Protecting Your Ebike from Theft and Loss](https://app.helpshelf.com/help/ebikessentials/article/protecting-your-ebike-from-theft-and-loss) - [⚙ī¸ Properly Shifting Gears on Your Ebike](https://app.helpshelf.com/help/ebikessentials/article/properly-shifting-gears-on-your-ebike) - [đŸĻē Pre-Ride Safety Checklist](https://app.helpshelf.com/help/ebikessentials/article/pre-ride-safety-checklist) - [🔧 Power Loss — Troubleshooting Checklist](https://app.helpshelf.com/help/ebikessentials/article/power-loss-troubleshooting-checklist) - [🧩 Other / Exotic Bike Types](https://app.helpshelf.com/help/ebikessentials/article/other-exotic-bike-types) - [🚚 Order Tracking](https://app.helpshelf.com/help/ebikessentials/article/order-tracking) - [🔋 My battery sat unused for a while — is it still safe?](https://app.helpshelf.com/help/ebikessentials/article/my-battery-sat-unused-for-a-while-is-it-still-safe) - [🛠ī¸ Mid-Drive on a 73mm Bottom Bracket — the Spacer Setup](https://app.helpshelf.com/help/ebikessentials/article/mid-drive-on-a-73mm-bottom-bracket-the-spacer-setup) - [🛠ī¸ Mid-Drive (BBS02 / BBSHD) Install — Step by Step](https://app.helpshelf.com/help/ebikessentials/article/mid-drive-bbs02-bbshd-install-step-by-step) - [✅ Is the product in stock?](https://app.helpshelf.com/help/ebikessentials/article/is-the-product-in-stock) - [🔧 Installation Power Issue — Troubleshooting Checklist](https://app.helpshelf.com/help/ebikessentials/article/installation-power-issue-troubleshooting-checklist) - [đŸšļ How Walk Assist Mode Works](https://app.helpshelf.com/help/ebikessentials/article/how-walk-assist-mode-works) ## Categories - [Orders, Returns & Policies](https://app.helpshelf.com/help/ebikessentials/orders-returns--policies): Orders, Returns & Policies documentation - [FAQ](https://app.helpshelf.com/help/ebikessentials/faq): FAQ documentation - [Operation & Care](https://app.helpshelf.com/help/ebikessentials/operation--care): Operation & Care documentation - [Compatibility & Fitment](https://app.helpshelf.com/help/ebikessentials/compatibility--fitment): Compatibility & Fitment documentation - [Installation](https://app.helpshelf.com/help/ebikessentials/installation): Installation documentation - [Start Here](https://app.helpshelf.com/help/ebikessentials/start-here): Start Here documentation ## Search For specific questions, search: https://app.helpshelf.com/help/ebikessentials/search?q={query} ## AI Agent Access - [Full product context](https://app.helpshelf.com/help/ebikessentials/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable - MCP endpoint: https://app.helpshelf.com/api/mcp/847cc879 (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types. - [MCP server card](https://app.helpshelf.com/help/ebikessentials/.well-known/mcp/server-card.json): machine-readable description of the endpoint above - [Agent skills](https://app.helpshelf.com/help/ebikessentials/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill - Markdown: any article URL returns Markdown when requested with `Accept: text/markdown` AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.