# LawWurk Members > Help center and documentation for LawWurk Members ## FAQ - Q: What is in the Bronze (free) plan? A: ##The Bronze plan is completely free. Get found in our directory with the following benefits: -Tier 3 in Search Results -List in 5 Categories -Receive Direct Inquiries -Display Website Link -Display Phone Number -No discount on lead fee **Read more here:** https://members.lawwurk.com/ - Q: What are “direct inquiries”? A: Direct inquiries are leads that have viewed your profile and reached out to you directly via the contact form on your dedicated profile page. You can find your direct leads on your membership dashboard here: ![what are "direct inquiries"?](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instance - Q: How do I access my leads? A: Leads are inquiries to LawWurk from potential clients. “Open” leads are when an individual cannot find the right fit for their needs, so they submit a request to LawWurk to match them with the right fit. These are high converting leads, and we provide them to members to review, accept and assist the - Q: When I join LawWurk am I an employee or a contractor? A: ##Any client acquired through LawWurk is contractually obligated to the small business or freelancer who engaged them. LawWurk has no legal, employment, or contractual relationship with any lead, potential client or inquiries that connect through the platform. Business owners and freelancers shou - Q: What are leads? A: Leads are inquiries to LawWurk from potential clients. “Open” leads are when an individual cannot find the right fit for their needs, so they submit a request to LawWurk to match them with the right fit. These are high converting leads, and we provide them to members to review, accept and assist the - Q: What is in the Gold plan? A: ##The Gold plan levels up your profile. It provides a wealth of benefits to be found in our directory and connect with potential clients. Get found in our directory with all of the following benefits: - Tier 1 in Search Results - List in Unlimited Categories - Verified member badge on profil - Q: What is the “no banner ads on profile page” feature? A: We display various advertisement banners throughout the website. When you subscribe to a plan that has no banner ads, your profile will have no advertisements displayed. Your profile will 100% only show the content you have updated in your member dashboard. **Read more here:** https://members.la - Q: What do I do if I have a dispute with a client I acquired through LawWurk? A: ##Any client acquired through LawWurk is contractually obligated to the small business or freelancer who engaged them. LawWurk has no legal, employment or contractual relationship with any lead, potential client or inquiries that connect through the platform. Business owners and freelancers shoul - Q: What are the rates for leads? A: These are individuals who know exactly what they need and the assistance they require. We provide the lead's name, email, phone number and details on the issue. Each membership tier provides discounts on leads: Bronze - $10.00 per lead - no discount Silver - $5.00 per lead - 50% discount Gold - - Q: Why do I have to pay for leads? A: ##Leads are considered high converting prospects. These are individuals who know exactly what they need and the assistance they require. We provide the lead's name, email, phone number and details on the issue. Different membership plans provide discounts for leads. **Read more here:** https: - Q: What is advanced live chat? A: With Advanced Live Chat a bubble message pops up for viewers to engage you. Get omnichannel live chat service connected with multiple platforms to set autoresponses. With live chat, you can optimize customer experience, provide real-time connectivity, gain maximum revenue, & handle excessive sales. - Q: What states does LawWurk accept members from? A: For the general public, currently we list members who qualify under state, county, or local law in California, Nevada, Utah, Arizona and Washington. As other states create new roles, licensing and registration for nonlawyer legal support, we will expand to those states as well to provide a greate - Q: What is a “social media blast”? A: ## When a member subscribes to a plan that provides “social media blasts” we will curate custom content for that member. We will post the content across all our social media channels with direct links to the member, contact details and other information for potential clients to view. If the membe - Q: What is a ”highlighted profile”? A: We highlight members of specific membership levels within the member search result pages of the website. We further call attention to profiles and differentiate members from different membership tiers by changing the highlight colors and design for each of them in search results. Example hightlig - Q: What is the difference between basic chat and advanced live chat? A: ##You can communicate with the clients in real-time and can provide support to them when they need it the most. Basic Member Chat allows members to chat back and forth through the website. By default, members only receive an email notification when they get a message. You can respond back to mess - Q: What states does LawWurk accept members to provide assistance to the general public? A: Currently we list members who qualify under state, county or local law in California, Nevada, Utah, Arizona and Washington. As other states create new roles, licensing and registration for nonlawyer legal support, we will expand to those states as well to provide a greater reach for the public to re - Q: https://members.lawwurk.com/faqs/what-is-in-the-silver-plan A: ##The Silver plan levels up your profile and provides additional benefits to be found in the directory. Get found in our directory with all of the following benefits: - Tier 2 in Search Results - List in 25 Categories - Verified member badge on profile - Receive Direct Inquiries - Display - Q: What is the “email marketing promotion” feature in the plans? A: When a member subscribes to a plan that provides “email marketing promotion” we will curate custom content for that member and send to our email list with direct links to the member, contact details, and other information for potential clients to view. If the member signs up after the first of th - Q: What are the different Tiers in the search results? A: Tiers provide members with an additional benefit – standing out amongst the crowd within the website’s search results. Tier 1 members are shown at the top of the search results, and lower tier plans are shown in order. We highlight members of specific membership levels within the member search re - Q: What is basic chat? A: ##Basic Member Chat allows members to chat back and forth through the website. By default, members only receive an email notification when they get a message. You can respond back to messages directly from within your member dashboard area. You will access the basic chat in the member dashboar - Q: What states does LawWurk accept members to provide assistance to attorneys and law firms? A: We accept providers throughout the United States. Currently, we do not list international providers but anticipate expanding. **Read more here:** https://members.lawwurk.com/faqs/what-states-does-lawwurk-accept-members-to-provide-assistance-to-attorneys-and-law-firms - Q: What is the “Featured profile on Homepage for your state”? A: Featured profiles are listed on the homepage. These profiles are considered high profile and will receive the most views due to the location. **Read more here:** https://members.lawwurk.com/faqs/what-is-the-featured-profile-on-homepage-for-your-state - Q: What are the subscription plans LawWurk offers? A: ##LawWurk offers different comprehensive plans that offer benefits for various tiers. The 5 plans we offer depending on your needs: ##Bronze - Free - Tier 3 in Search Results - List in 5 Categories - Receive Direct Inquiries - Display Website Link - Display Phone Number - No discount o ## Search For specific questions, search: https://app.helpshelf.com/help/lawwurk-members/search?q={query} ## AI Agent Access - [Full product context](https://app.helpshelf.com/help/lawwurk-members/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable - MCP endpoint: https://app.helpshelf.com/api/mcp/f4df36932f3b (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types. - [MCP server card](https://app.helpshelf.com/help/lawwurk-members/.well-known/mcp/server-card.json): machine-readable description of the endpoint above - [Agent skills](https://app.helpshelf.com/help/lawwurk-members/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill - Markdown: any article URL returns Markdown when requested with `Accept: text/markdown` AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.