# CivicExcellence

> Help center and documentation for CivicExcellence

## Docs
- [How to Change Email Address](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-to-change-email-address)
- [Start your Course](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/start-your-course)
- [List of Courses Offered](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/list-of-courses-offered)
- [Searching CivicExcellence](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/searching-civicexcellence)
- [Navigating CivicExcellence](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/navigating-civicexcellence)
- [Exploring your Profile](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/exploring-your-profile)
- [Why won't the videos play on my work computer?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/why-wont-the-videos-play-on-my-work-computer)
- [Do I need to be on high speed internet?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/do-i-need-to-be-on-high-speed-internet)
- [How are the courses structured?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-are-the-courses-structured)
- [How do I reset my password?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-do-i-reset-my-password)
- [How do I change my display name?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-do-i-change-my-display-name)
- [How to add or change a profile picture?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-to-add-or-change-a-profile-picture)
- [How do I post in the forums?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-do-i-post-in-the-forums)
- [What technology do I need to take a course or join the membership?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/what-technology-do-i-need-to-take-a-course-or-join)
- [How do I get started?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-do-i-get-started)
- [What do the 'points' on the site mean?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/what-do-the-points-on-the-site-mean)
- [How do I fix a problem I'm having with the site?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-do-i-fix-a-problem-im-having-with-the-site)
- [How do I get a receipt for my course payment?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-do-i-get-a-receipt-for-my-course-payment)
- [What are the payment options?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/what-are-the-payment-options)
- [What if I cancel my membership?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/what-if-i-cancel-my-membership)
- [How do I know what new courses are coming?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-do-i-know-what-new-courses-are-coming)
- [Can I download the videos or courses?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/can-i-download-the-videos-or-courses)
- [How do I get a certificate of completion?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-do-i-get-a-certificate-of-completion)
- [How long does each course take to complete?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-long-does-each-course-take-to-complete)
- [How long can i take to finish my course?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-long-can-i-take-to-finish-my-course)
- [Is the course transferrable or available for credits?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/is-the-course-transferrable-or-available-for-credi)
- [What is CivicExcellence eLearning?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/what-is-civicexcellence-elearning)
- [Who are the instructors?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/who-are-the-instructors)
- [Can I access this on a mobile phone or tablet?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/can-i-access-this-on-a-mobile-phone-or-tablet)
- [How can we connect individual registrants to our group?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-can-we-connect-individual-registrants-to-our-g)
- [What information does an organization get about group progress?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/what-information-does-an-organization-get-about-gr)
- [What level of computer skills do I need?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/what-level-of-computer-skills-do-i-need)
- [How do I update my profile photo?](https://app.helpshelf.com/help/paragon-strategic-services-ltd/article/how-do-i-update-my-profile-photo)

## Search
For specific questions, search: https://app.helpshelf.com/help/paragon-strategic-services-ltd/search?q={query}

## AI Agent Access
- [Full product context](https://app.helpshelf.com/help/paragon-strategic-services-ltd/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable
- MCP endpoint: https://app.helpshelf.com/api/mcp/5d674e3d27b6 (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context
  Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types.
- [MCP server card](https://app.helpshelf.com/help/paragon-strategic-services-ltd/.well-known/mcp/server-card.json): machine-readable description of the endpoint above
- [Agent skills](https://app.helpshelf.com/help/paragon-strategic-services-ltd/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill
- Markdown: any article URL returns Markdown when requested with `Accept: text/markdown`
AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.