# Spitio > Help center and documentation for Spitio ## FAQ - Q: What happens if repairs are required? A: If repairs are necessary we will give a detailed estimate of the costs. We can pay for the repair and adjust an offer or you can choose to do it yourself. If you choose to do it yourself further inspection will be conducted to make sure that repairs were completed to standards. You will need to h - Q: What if I don't have a lawyer for my sale? A: Spitio will give recommendations or introductions with a lawyer. In some situations, Spitio will cover the cost of legal services. - Q: How does Spitio come up with my offer price? A: We consider all factors in making the assessment, like all the vital information you provide, current sale and listing of comparable homes in the market. During our offer, we also discuss the basis of our assessment. We make sure that it's a fair market offer. - Q: When do I need to move out? A: It's your choice! You get to decide your move out day at the beginning of the process. It should be between 5-45 days from the day you accepted our offer. - Q: How will I know my home valuation is fair? A: When Spitio sends an offer, there is always a corresponding basis of how we came up with it. It's always a fair market value based on comparable homes that are listed or sold in your area, on your home's unique features, and current market trends. We are confident that our valuation fair, that's - Q: Why should I sell to Spitio? A: Home selling should be simple and convenient, Spitio will help you: Get a fair offer in days No need to worry on repairs and other home selling activities Choose your own move-out and close date No double mortgage or housing overlap - Q: How will I receive my offer? A: Within 48 hours of your initial call with Spitio, we’ll send you an email outlining all the details of our initial evaluation. Your Spitio Support Advisor will call give you a call to discuss the details, answer any questions and talk through the next steps. - Q: Can I work with Spitio if I'm represented by a real estate agent? A: Of course! We’re happy to work with you if you’re represented by a real estate agent, and would be happy to communicate with them directly regarding your offer. Customers who are represented by a Realtor typically need to pay them a commission once the home is sold. Customers who sell to Spitio dire - Q: Where does Spitio currently operate? A: We are a proudly Canadian company, and currently buy and sell homes in Calgary, Alberta. Expanding Canada-Wide. - Q: Are there any conditions on an offer from Spitio? A: Our offer will be based on Spitio's approval of a home inspection. After accepting our offer, a free third-party home inspection will be arranged at your convenience. - Q: When is the final walkthrough of my home? A: There will be no surprises, we will schedule the final walkthrough 1-2 days before the closing date. Of course at the most convenient schedule for you. - Q: How does Spitio make money? A: Spitio will purchase your home for its current fair market value, and charge a service fee of 6-11%. We charge because we are also selling and listing in the market. We only make money if the ultimate sale price minus our purchase price is more than the costs we incurred to buy, hold and sell the ho - Q: How do I get a Real Property Report? A: Contact a registered Alberta land surveyor to create a new or updated Real Property Report. Rates for this service will vary so it is advised you shop around to find a surveyor that meets your needs. It is often most cost-effective to order an update from the firm that produced the original land sur - Q: Can I stay in my home after my close date? A: Spitio asks that you move out of your home by noon on the closing date. Spitio is also unable to purchase homes that will have a rental tenant in place after the close date. - Q: Why does Spitio do an inspection? How does the inspection process work? A: Inspection is necessary before any purchase because Spitio wants to make sure that our offer reflects all vital information of the home. Once you accept the offer a free inspection by a licensed third party will be scheduled at your convenience. Your home need not be vacated or empty, the insp - Q: What is the difference in selling with Spitio or the traditional way? A: Spitio believes that home selling should be simple and convenient. Just provide us with vital information about your home and we will provide an initial assessment in 48 hours. A licensed third party appraiser/ inspector will confirm initial valuation as to area, layout and home condition. If you ac - Q: What if I don't like my Spitio offer? A: Of course, you have a choice there is no commitment to accept our offer. We can recommend the top realtors in the area to help you. Spitio works hard to ensure that we give the fair market value based on your home's relevant features and the current listing and selling price of comparable homes i - Q: What types of homes does Spitio purchase? A: Spitio focuses on the following homes: Single-family residential homes Homes that are not in age-restricted communities Homes built from 1960 and up. Homes on a maximum of an acre of land Homes without material amounts of KITEC piping Homes worth between $250,000 and $500,000 Homes without - Q: How is Spitio held accountable to the Price Match Guarantee? A: If you accept an offer from Spitio and the Price Match Guarantee is applicable, an agreement will be issued which will state the Price Match Guarantee amount. When Spitio re-sells your home, we will verify whether or not you are owed any money under our Price Match Guarantee. If you are, we will - Q: How does my mortgage get paid off? A: Since you are represented by your real estate lawyer, they will make sure that you will get paid. On closing day, Spitio will give the funds to your lawyer. - Q: What is Spitio? A: Spitio helps Canadians with a simple, fast and worry-free home selling. The process of selling and listing in the market can take months and cost a fortune. Selling directly to Spitio, can give you a fair and competitive offer quickly and close on your schedule. You can be a stress-free and worry-fr - Q: What is a Real Property Report (RPR)? A: Also known as a “land survey,” a Real Property Report (RPR) is a legal document that clearly illustrates the location of significant visible improvements relative to property boundaries. The document shows the physical structures on your property - e.g., fence, shed, A/C unit, etc. At closing, w - Q: What are Dower Rights? A: The Dower Act is a law that prevents a spouse from selling or mortgaging their home without the other spouse’s written consent. A spouse has dower rights if he/she is married to the seller who is named on the title but is not personally named on the title. If your spouse has dower rights, they will - Q: What is a condition date? A: In a Spitio, the only condition is Spitio must approve the results of the third-party inspection. This must occur before a predetermined date called the condition date. The condition date will be set by Spitio before the date of closing and after a date that works for you for the home inspection to - Q: Do I need to pay for a deep clean of my home before the closing date? A: No need, Spitio will do all the dirty works. Just need to do the following before leaving; sweep the floors, wipe all surfaces and vacuum the carpet just to remove topical dirt. Additional cleaning costs will be charged to excessively dirty homes. - Q: How much does Spitio charge? A: In most cases, our fees vary from 6.5-10%, with the current average being 8%. We charge these fees for us to take on the risk of reselling the home and to cover costs like repairs, cleaning, maintenance, utilities, insurance, taxes and the cost that you normally pay for the realtor like commission a - Q: How do I know that Spitio won’t overprice for more than the market value that I’m quoted? A: It's a rare case that Spitio sells above the quoted offer of the home unless significant repairs were done to increase the selling price. That's why we have our Price Match Guarantee for full confidence of our customers - 75% refund of the difference will be received by the home seller if we sell - Q: What happens after I sign the contract? How does the closing process work? A: Step 1: Scheduling the home inspection. We will arrange a date to conduct the home inspection. A licensed, third-party home inspector will ensure there are no deficiencies that we did not know about already. The cost of the inspection is covered by Spitio. If a major deficiency is noted we’ll propo - Q: How does selling to Spitio work? A: 4 Easy Steps in selling to Spitio: 1. Request for an Offer - Fill-out your home details and contact information. Our team will get back to you in 24 hours to get your home's vital features to determine the offer. 2. Valuation - After an initial evaluation, our team will contact you within 48 h - Q: I have made improvement on my home. Will that increase the offer? A: Definitely! Any improvements made can affect the home value. It is important that you lay down your cards to all improvements and other relevant information about your home that can impact the offer. ## Search For specific questions, search: https://app.helpshelf.com/help/spitio/search?q={query} ## AI Agent Access - [Full product context](https://app.helpshelf.com/help/spitio/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable - MCP endpoint: https://app.helpshelf.com/api/mcp/5949f05b3c05 (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types. - [MCP server card](https://app.helpshelf.com/help/spitio/.well-known/mcp/server-card.json): machine-readable description of the endpoint above - [Agent skills](https://app.helpshelf.com/help/spitio/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill - Markdown: any article URL returns Markdown when requested with `Accept: text/markdown` AI agents have read-only access to published documentation. 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