# VINseek.io > Help center and documentation for VINseek.io ## FAQ - Q: Help! I didn't get the report! A: Our system is fully automated and that helps keep our costs down. First, don't worry, open a support ticket and we'll figure out what went wrong. You should have gotten the report instantly. We provide a 100% Money Back Guarantee if you don't get the report. - Q: Can I share the car report to others? A: Yes, we provide you with a shareable URL that you can share with others. Share it with potential buyers of your used car Share it with the seller if you see potential issues as a bargaining chip. The shareable URLs are going to be valid for 1 full year from your purchase date. - Q: How long are the reports available online? A: You can view the report online for 1 year from your purchase date. You can of course, save it as a PDF and keep it forever. However, from our experience, you want a fresh car report at a later date anyways! - Q: Where can I view the report I just ordered? A: Two ways: Immediately after you order, you will get an email (check your Spam folder if you don't see it). In that email, you will get a URL link to view the report online. You can also log into the user Dashboard here: [https://vinseek.io/dashboard](https://vinseek.io/dashboard) Click o - Q: Do you provide bulk discounts? A: Yes, we do. Check our bulk pricing here: [https://vinseek.io/buy-credits/](https://vinseek.io/buy-credits/) - Q: The "Print" button doesn't work on the Carfax report A: If the "Print" button isn't working, use the browser's built-in print function. Click File. Print. Or Ctrl + P You can then print it, or save it as PDF. - Q: Can you explain the pricing? A: It's pretty simple, really. $8 per CarFax report $8 per AutoCheck report or if you want the full picture and get two reports for one car, Both for $14. - Q: How soon do I get the reports? A: 😎 Great Question! You will receive the vehicle report(s) instantly. You will receive an email with a link to view the vehicle report that you ordered. You can also get the link to view the report if you log into the [Dashboard](https://vinseek.io/dashboard). - Q: How up-to-date are the Car Reports that I buy? A: When you purchase a vehicle report from our site, you get the latest information from CarFax and AutoCheck. We run the car report immediately after you order it, so whatever data that CarFax or AutoCheck has at that time, that is what you will get. You will never get any old or out-dated Vehic ## Search For specific questions, search: https://app.helpshelf.com/help/vinseekio/search?q={query} ## AI Agent Access - [Full product context](https://app.helpshelf.com/help/vinseekio/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable - MCP endpoint: https://app.helpshelf.com/api/mcp/8b8b513f6085 (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types. - [MCP server card](https://app.helpshelf.com/help/vinseekio/.well-known/mcp/server-card.json): machine-readable description of the endpoint above - [Agent skills](https://app.helpshelf.com/help/vinseekio/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill - Markdown: any article URL returns Markdown when requested with `Accept: text/markdown` AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.