# WatchThemLive > Help center and documentation for WatchThemLive ## Docs - [Evolve Online Business With WatchThemLive's Data Driven Insights](https://app.helpshelf.com/help/watchthemlive/article/evolve-online-business-with-watchthemlives-data-driven-insights) - [A New Approach To Conversion Marketing With WatchThemLive](https://app.helpshelf.com/help/watchthemlive/article/a-new-approach-to-conversion-marketing-with-watchthemlive) - [What Is Funnel Analysis and How Can WatchThemLive Help You](https://app.helpshelf.com/help/watchthemlive/article/what-is-funnel-analysis-and-how-can-watchthemlive-help-you-1) - [Introducing the simplified Google Analytics Heat mapping: WatchThemLive](https://app.helpshelf.com/help/watchthemlive/article/introducing-the-simplified-google-analytics-heat-mapping-watchthemlive) - [Our Learning Center](https://app.helpshelf.com/help/watchthemlive/article/our-learning-center) - [How to Create an eCommerce Customer Journey Map](https://app.helpshelf.com/help/watchthemlive/article/how-to-create-an-ecommerce-customer-journey-map) - [How Is WatchThemLive GDPR Ready?](https://app.helpshelf.com/help/watchthemlive/article/how-is-watchthemlive-gdpr-ready) - [Who We Are](https://app.helpshelf.com/help/watchthemlive/article/who-we-are) ## FAQ - Q: Save 10% off this deal right now! A: Hey Sumo-ling! Are you an AppSumo Plus member yet? What are you waiting for? [Click here](https://group.appsumo.com/o0jx8q) to learn more and start saving today! - Q: Is WatchThemLive GDPR compliant? A: ๐Ÿง‘โ€โš–๏ธ Yes, WatchThemLive is fully GDPR compliant. You can find out more here at: [Our Privacy Policy](https://app.watchthem.live/page/privacy-policy) - Q: What does WatchThemLive do with user data? A: ๐Ÿ“ƒ There is a full explanation of this in our privacy policy here at: [Our Privacy Policy](https://app.watchthem.live/page/privacy-policy) - Q: Why Is My Website Not Verified? A: ๐Ÿคจ There are only two possible explanations for this, and both are easy to fix, so you don't need to worry at all. 1. Make sure that you have successfully inserted your tracking code inside the header of your website. You can also visit our [Step by step guides](step-by-step guides) if you need mor - Q: Can I redeem all the codes I buy under one account/email for now and then spread them out later to client accounts as they become available? A: โ›” No, you cannot. - Q: Where can I find tutorials or demos about using WatchThemLive and its different features? A: ๐Ÿซ All the tutorials are located on our learning center page here at: [Our Learning Center](https://watchthem.live/learning-center/) - Q: What other tools integrate with WatchThemLive? A: ๐Ÿ”ฅ WatchThemLive integrates with MyURLs.bio. This only brings it closer to an all-in-one tool for all your needs. - Q: Is WatchThemLive CCPA compliant? A: ๐Ÿง‘โ€โš–๏ธ Yes, WatchThemLive is fully CCPA compliant. You can find out more here at: [Our Privacy Policy](https://app.watchthem.live/page/privacy-policy) - Q: Can I whitelabel WatchThemLive? A: โ›” Sadly, no. You cannot whitelabel WatchThemLive. - Q: How Long Does It Take to Receive Data? A: ๐Ÿ’พ While session recordings take less than a few minutes, our heatmaps take almost a day to be uploaded and ready to analyze. - Q: What Is a Redemption Code? A: ๐Ÿ”ƒ Redemption codes are short codes that you can use to change your plan (for both upgrades and downgrades). - Q: How do we reach support? A: ๐Ÿค You can book a meeting with us here at: [Book a meeting with us](https://watchthemlive2022.youcanbook.me) ๐Ÿ“ฅ Or you can send us an email at: [Drop us an email](mailto:mail@watchthem.live) - Q: Are there any limitations to this deal if Iโ€™m from a certain country? A: ๐Ÿ˜Ž We are glad to say NO! You can use this deal from anywhere you are in the world. - Q: Is it possible for me to upgrade my product or plan later? A: โฌ†๏ธ Yes. You can go to your profile, go to the Plan tab, click on renew/change plan, and proceed to upgrade your plan later on. - Q: Does WatchThemLive have (or plan to have) a mobile app? A: ๐Ÿ“ฑ Unfortunately, we do not have or plan to have a mobile app. WatchThemLive is going to stay a web app. - Q: How does WatchThemLive compare to competitors? A: ๐Ÿ˜Ž We offer a fantastic all-in-one app that gives you all you need. There are many features WatchThemLive provides you with, such as session recordings, heatmaps, web analytics, user tracking, page optimization, goal tracking, and most importantly, visitor profiling. Visitor profiling puts all the d - Q: Does WatchThemLive have a public roadmap? A: Yes! You can see what we have already done and what we are up to here: [Our Public Roadmap](https://trello.com/b/kN6WuxII/watchthemlives-roadmap) Please also send your ideas and the features you would like us to implement: [Email us](mail@watchthem.live) - Q: Do you have any case studies or example sites that use WatchThemLive? A: ๐Ÿง‘โ€๐Ÿ’ป Yes! Many websites use WatchThemLive to accomplish their goals more easily, such as: [Ainfluencer](https://ainfluencer.com/) [AiSchedul](https://aischedul.com/), [DmPro](https://dmpro.app/), [MyURL's](https://myurls.bio/), and many more! - Q: Does WatchThemLive have an affiliate or referral program? A: ๐Ÿค‘ Yes, we have! You can get 20% commission for all the payments made by a user you refer. You can simply go to your dashboard and from the top right side, click on your profile, and then โ€œReferral". Now, all you need to do is copy your referral link and share it with your friends. Keep in mind tha - Q: What gateway/payment connections are available? A: ๐Ÿ’ณ You can use PayPal and Stripe to purchase your plans. - Q: Can I Access WatchThemLiveโ€™s API? A: โš™๏ธ Of course! You can go to your dashboard, and then, from the top right corner, click on your profile, and then the โ€œAPIโ€ button. You can also read our [API documentation](https://app.watchthem.live/api-documentation) for further information. - Q: What is WatchThemLiveโ€™s privacy policy? A: ๐Ÿ“ƒ You can find our privacy policy here at: [Our Privacy Policy](https://app.watchthem.live/page/privacy-policy) - Q: What languages does WatchThemLive support? A: ๐Ÿ˜” Unfortunately, we only support English at this time. ๐Ÿ˜Œ However, we are working on updating this. ## Search For specific questions, search: https://app.helpshelf.com/help/watchthemlive/search?q={query} ## AI Agent Access - [Full product context](https://app.helpshelf.com/help/watchthemlive/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable - MCP endpoint: https://app.helpshelf.com/api/mcp/cd398707aeac (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context Send `Accept: application/json, text/event-stream` โ€” a compliant Streamable HTTP server answers 406 without both media types. - [MCP server card](https://app.helpshelf.com/help/watchthemlive/.well-known/mcp/server-card.json): machine-readable description of the endpoint above - [Agent skills](https://app.helpshelf.com/help/watchthemlive/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill - Markdown: any article URL returns Markdown when requested with `Accept: text/markdown` AI agents have read-only access to published documentation. This MCP endpoint never creates tickets, notifications, or other account mutations.