# WeSupply

> Help center and documentation for WeSupply

## Docs
- [How to Manage Order Types in WeSupply: A Customer Guide](https://app.helpshelf.com/help/wesupply/article/how-to-manage-order-types-in-wesupply-a-customer-guide)
- [Simplifying Returns with WeSupply for Facebook and Instagram Orders](https://app.helpshelf.com/help/wesupply/article/simplifying-returns-with-wesupply-for-facebook-and-instagram-orders)
- [Navigating WeSupply's Exchange Process: Your Questions Answered](https://app.helpshelf.com/help/wesupply/article/navigating-wesupply-s-exchange-process-your-questions-answered)
- [Troubleshooting Return Label Generation with WeSupply](https://app.helpshelf.com/help/wesupply/article/troubleshooting-return-label-generation-with-wesupply)
- [Ensuring Effective Return Logic Configuration in WeSupply](https://app.helpshelf.com/help/wesupply/article/ensuring-effective-return-logic-configuration-in-wesupply)
- [Troubleshooting Guide: How to Resolve Void Labels Issue in WeSupply](https://app.helpshelf.com/help/wesupply/article/troubleshooting-guide-how-to-resolve-void-labels-issue-in-wesupply)
- [Processing Repairs and Clearance Items in WeSupply](https://app.helpshelf.com/help/wesupply/article/processing-repairs-and-clearance-items-in-wesupply)
- [Troubleshooting Guide: Enabling Customer-Paid Return Shipping in OUL](https://app.helpshelf.com/help/wesupply/article/troubleshooting-guide-enabling-customer-paid-return-shipping-in-oul)
- [Troubleshooting Guide: Setting Up Return Label Generation in WeSupply](https://app.helpshelf.com/help/wesupply/article/troubleshooting-guide-setting-up-return-label-generation-in-wesupply)
- [Updating the Return Cost for an RMA in WeSupply: What You Need to Know](https://app.helpshelf.com/help/wesupply/article/updating-the-return-cost-for-an-rma-in-wesupply-what-you-need-to-know)
- [API Request Tips for BigCommerce and WeSupply Integration](https://app.helpshelf.com/help/wesupply/article/api-request-tips-for-bigcommerce-and-wesupply-integration)
- [Handling International Returns with WeSupply](https://app.helpshelf.com/help/wesupply/article/handling-international-returns-with-wesupply)
- [Simplifying Return Instructions in WeSupply](https://app.helpshelf.com/help/wesupply/article/simplifying-return-instructions-in-wesupply)
- [How to Add Snippets to Your Shopify Store](https://app.helpshelf.com/help/wesupply/article/how-to-add-snippets-to-your-shopify-store)
- [Enhancing Curbside Pickup Efficiency with WeSupply](https://app.helpshelf.com/help/wesupply/article/enhancing-curbside-pickup-efficiency-with-wesupply)
- [Handling Returns for Pickup Orders Without Tracking in WeSupply](https://app.helpshelf.com/help/wesupply/article/handling-returns-for-pickup-orders-without-tracking-in-wesupply-1)
- [Handling Returns for Pickup Orders Without Tracking in WeSupply](https://app.helpshelf.com/help/wesupply/article/handling-returns-for-pickup-orders-without-tracking-in-wesupply)
- [Creating a Customer Order as an Admin User in WeSupply](https://app.helpshelf.com/help/wesupply/article/creating-a-customer-order-as-an-admin-user-in-wesupply)
- [Handling Line Item Pricing with VAT and Without Discounts in WeSupply](https://app.helpshelf.com/help/wesupply/article/handling-line-item-pricing-with-vat-and-without-discounts-in-wesupply)
- [Streamlining Exchange Fees and Partial Returns for Promotions](https://app.helpshelf.com/help/wesupply/article/streamlining-exchange-fees-and-partial-returns-for-promotions)
- [Quick Guide: Setting Up a Custom Domain and SSL for WeSupply](https://app.helpshelf.com/help/wesupply/article/quick-guide-setting-up-a-custom-domain-and-ssl-for-wesupply)
- [Troubleshooting Guide: Order Not Updating in WeSupply](https://app.helpshelf.com/help/wesupply/article/troubleshooting-guide-order-not-updating-in-wesupply)
- [Troubleshooting Invalid Phone Numbers for Shipping Address in Shopify](https://app.helpshelf.com/help/wesupply/article/troubleshooting-invalid-phone-numbers-for-shipping-address-in-shopify)
- [Quick Guide: Approving a Previously Rejected Return Request](https://app.helpshelf.com/help/wesupply/article/quick-guide-approving-a-previously-rejected-return-request)
- [Troubleshooting Guide: Exchange Orders Not Charged with Standard Exchange Shipping Fee](https://app.helpshelf.com/help/wesupply/article/troubleshooting-guide-exchange-orders-not-charged-with-standard-exchange-shipping-fee)
- [How to Manually Sign In Using Username and Password?](https://app.helpshelf.com/help/wesupply/article/how-to-manually-sign-in-using-username-and-password)
- [How To Manage Shopify Multi-Inventory For Exchanges On WeSupply Labs Platform?](https://app.helpshelf.com/help/wesupply/article/how-to-manage-shopify-multi-inventory-for-exchanges-on-wesupply-labs-platform)
- [How to Set Up a Non-Returnable Logic Based on Item SKU?](https://app.helpshelf.com/help/wesupply/article/how-to-set-up-a-non-returnable-logic-based-on-item-sku)
- [How to Update a Customer's Shipping Address for Return Requests on WeSupply Platform](https://app.helpshelf.com/help/wesupply/article/how-to-update-a-customer-s-shipping-address-for-return-requests-on-wesupply-platform)
- [How to Retrieve All Orders from WeSupply Using APIs](https://app.helpshelf.com/help/wesupply/article/how-to-retrieve-all-orders-from-wesupply-using-apis)
- [How to Configure Different Return Reasons Based on Item Status in WeSupply](https://app.helpshelf.com/help/wesupply/article/how-to-configure-different-return-reasons-based-on-item-status-in-wesupply)
- [How to configure exchanges for items purchased while on sale?](https://app.helpshelf.com/help/wesupply/article/how-to-configure-exchanges-for-items-purchased-while-on-sale)
- [Accessing WeSupply's Negotiated Carrier Rates for Returns](https://app.helpshelf.com/help/wesupply/article/accessing-wesupply-s-negotiated-carrier-rates-for-returns)
- [What is the Curbside Pick-up experience for customers?](https://app.helpshelf.com/help/wesupply/article/what-is-the-curbside-pick-up-experience-for-customers)
- [Automating Exchanges Based on Return Product Status for Shopify Users](https://app.helpshelf.com/help/wesupply/article/automating-exchanges-based-on-return-product-status-for-shopify-users)
- [How to Enable International Return Labels Generation?](https://app.helpshelf.com/help/wesupply/article/how-to-enable-international-return-labels-generation)
- [How to enable Instant Credit as refund method for Shopify stores?](https://app.helpshelf.com/help/wesupply/article/how-to-enable-instant-credit-as-refund-method-for-shopify-stores)
- [Enabling Collection Management Functionality in WeSupply Labs Platform](https://app.helpshelf.com/help/wesupply/article/enabling-collection-management-functionality-in-wesupply-labs-platform)
- [How to Filter Returns by the Label Created Status?](https://app.helpshelf.com/help/wesupply/article/how-to-filter-returns-by-the-label-created-status)
- [Returns Notifications Explained](https://app.helpshelf.com/help/wesupply/article/returns-notifications-explained)
- [How To Manage Locations?](https://app.helpshelf.com/help/wesupply/article/how-to-manage-locations)
- [How To Customize Your Returns Page?](https://app.helpshelf.com/help/wesupply/article/how-to-customize-your-returns-page)
- [WeSupply Shipping Notifications Variables](https://app.helpshelf.com/help/wesupply/article/wesupply-shipping-notifications-variables)
- [How to Put Automatic Exchanges on Hold (Shopify)](https://app.helpshelf.com/help/wesupply/article/how-to-put-automatic-exchanges-on-hold-shopify)
- [How To Add An External RMA Number In WeSupply?](https://app.helpshelf.com/help/wesupply/article/how-to-add-an-external-rma-number-in-wesupply)
- [How To Enable Packing Slips?](https://app.helpshelf.com/help/wesupply/article/how-to-enable-packing-slips)
- [Exchanges Overview](https://app.helpshelf.com/help/wesupply/article/exchanges-overview)
- [How To Access Tracking/Order/Return Pages Externally from the WeSupply Platform? (Shopify Guide)](https://app.helpshelf.com/help/wesupply/article/how-to-access-tracking-order-return-pages-externally-from-the-wesupply-platform-shopify-guide)
- [Is It Possible To Have A Separate URL For The Returns Page?](https://app.helpshelf.com/help/wesupply/article/is-it-possible-to-have-a-separate-url-for-the-returns-page)
- [Is It Possible To Bypass The Order Creation To Send Tracking Notifications?](https://app.helpshelf.com/help/wesupply/article/is-it-possible-to-bypass-the-order-creation-to-send-tracking-notifications)

## Search
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## AI Agent Access
- [Full product context](https://app.helpshelf.com/help/wesupply/llms-full.txt): policy-checked verified documentation, or guarded-access guidance when bulk export is unavailable
- MCP endpoint: https://app.helpshelf.com/api/mcp/1755b0d61bfb (streamable HTTP) with tools: search_docs, ask, get_article, get_product_context
  Send `Accept: application/json, text/event-stream` — a compliant Streamable HTTP server answers 406 without both media types.
- [MCP server card](https://app.helpshelf.com/help/wesupply/.well-known/mcp/server-card.json): machine-readable description of the endpoint above
- [Agent skills](https://app.helpshelf.com/help/wesupply/.well-known/agent-skills/index.json): how to use this documentation, as an Agent Skill
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