# OGO Print-on-Demand

> Help center and documentation for OGO Print-on-Demand

## Docs
- [Express Post vs Rush Order: What's the difference?](https://app.helpshelf.com/help/www-54/article/express-post-vs-rush-order-what-s-the-difference)
- [Can you print gradients, transparency and fades with OGO?](https://app.helpshelf.com/help/www-54/article/can-you-print-gradients-transparency-and-fades-with-ogo)
- [Can you ship to Christmas Island?](https://app.helpshelf.com/help/www-54/article/can-you-ship-to-christmas-island)
- [What devices can I use the OGO Shopify App on?](https://app.helpshelf.com/help/www-54/article/what-devices-can-i-use-the-ogo-shopify-app-on)
- [Can I split the quantity I ordered into multiple designs?](https://app.helpshelf.com/help/www-54/article/can-i-split-the-quantity-i-ordered-into-multiple-designs)
- [How do I get my photos posted on Stickeroo's social media?](https://app.helpshelf.com/help/www-54/article/how-do-i-get-my-photos-posted-on-stickeroos-social-media)
- [How many colours can I have in my design?](https://app.helpshelf.com/help/www-54/article/how-many-colours-can-i-have-in-my-design)
- [Do you charge for more colours?](https://app.helpshelf.com/help/www-54/article/do-you-charge-for-more-colours)
- [Does the quantity refer to the stickers or the sheets?](https://app.helpshelf.com/help/www-54/article/does-the-quantity-refer-to-the-stickers-or-the-sheets)
- [Why hasn't my tracking status updated?](https://app.helpshelf.com/help/www-54/article/why-hasnt-my-tracking-status-updated)
- [Can I cancel or edit my order?](https://app.helpshelf.com/help/www-54/article/can-i-cancel-or-edit-my-order)
- [Can I change my shipping address?](https://app.helpshelf.com/help/www-54/article/can-i-change-my-shipping-address)
- [How is my order sent?](https://app.helpshelf.com/help/www-54/article/how-is-my-order-sent)
- [Can you help me log in my account please?](https://app.helpshelf.com/help/www-54/article/can-you-help-me-log-in-my-account-please)
- [Downloading a design you've uploaded to the OGO App](https://app.helpshelf.com/help/www-54/article/downloading-a-design-youve-uploaded-to-the-ogo-app)
- [How do I contact OGO Support?](https://app.helpshelf.com/help/www-54/article/how-do-i-contact-ogo-support)
- [What the Status icon/colours mean in the OGO App Products Tab](https://app.helpshelf.com/help/www-54/article/what-the-status-iconcolours-mean-in-the-ogo-app-products-tab)
- [How do I find out the cost price & margin of OGO products?](https://app.helpshelf.com/help/www-54/article/how-do-i-find-out-the-cost-price-margin-of-ogo-products)
- [What happens if I duplicate an OGO product in the Shopify Admin?](https://app.helpshelf.com/help/www-54/article/what-happens-if-i-duplicate-an-ogo-product-in-the-shopify-admin)
- [No shipping methods for OGO Products during Check out?](https://app.helpshelf.com/help/www-54/article/no-shipping-methods-for-ogo-products-during-check-out)
- [My Tee Junction affiliate store is not secure (No SSL Certificate)](https://app.helpshelf.com/help/www-54/article/my-tee-junction-affiliate-store-is-not-secure-no-ssl-certificate)
- [How do I open the OGO Shopify App?](https://app.helpshelf.com/help/www-54/article/how-do-i-open-the-ogo-shopify-app)
- [New OGO products not syncing - Shopify Product & Variant Limits](https://app.helpshelf.com/help/www-54/article/new-ogo-products-not-syncing-shopify-product-v)
- [No status or tracking for International OGO orders?](https://app.helpshelf.com/help/www-54/article/no-status-or-tracking-for-international-ogo-orders)
- [How do I pick up an order from OGO?](https://app.helpshelf.com/help/www-54/article/how-do-i-pick-up-an-order-from-ogo)
- [Christmas Deadline for 2020](https://app.helpshelf.com/help/www-54/article/christmas-deadline-for-2020)
- [I want to create my own mock-ups. Do you have any suggestions?](https://app.helpshelf.com/help/www-54/article/i-want-to-create-my-own-mock-ups-do-you-have-any)
- [What is the best format and specs submitting design files?](https://app.helpshelf.com/help/www-54/article/what-is-the-best-format-and-specs-submitting-desig)
- [Creating and ordering a Custom Products](https://app.helpshelf.com/help/www-54/article/creating-and-ordering-a-custom-products)
- [Using the 'Design Variant' Feature to offer a different design for each colour garment](https://app.helpshelf.com/help/www-54/article/using-the-design-variant-feature-to-offer-a-diff)
- [How do I cancel an order with OGO?](https://app.helpshelf.com/help/www-54/article/how-do-i-cancel-an-order-with-ogo)
- [Can I make modifications to an order after it has been placed?](https://app.helpshelf.com/help/www-54/article/can-i-make-modifications-to-an-order-after-it-has)
- [What print positions are available?](https://app.helpshelf.com/help/www-54/article/what-print-positions-are-available)
- [Can I print a white design on a white garment?](https://app.helpshelf.com/help/www-54/article/can-i-print-a-white-design-on-a-white-garment)
- [Do you do holographic stickers?](https://app.helpshelf.com/help/www-54/article/do-you-do-holographic-stickers)
- [I see "OGO - Australian Print on Demand cancelled fulfilment via Ogo Print on Demand" - What does that mean?](https://app.helpshelf.com/help/www-54/article/i-see-ogo-australian-print-on-demand-cancelled)
- [Can I print a white design on a white t-shirt?](https://app.helpshelf.com/help/www-54/article/can-i-print-a-white-design-on-a-white-t-shirt)
- [Can I add an extra item to an existing order?](https://app.helpshelf.com/help/www-54/article/can-i-add-an-extra-item-to-an-existing-order)
- [How to edit your OGO Product's design](https://app.helpshelf.com/help/www-54/article/how-to-edit-your-ogo-products-design)
- [Is 'Natural' considered a white or coloured t-shirt for printing?](https://app.helpshelf.com/help/www-54/article/is-natural-considered-a-white-or-coloured-t-shir)
- [What inks do you use?](https://app.helpshelf.com/help/www-54/article/what-inks-do-you-use)
- [The tracking number says 'is an invalid number' on Auspost](https://app.helpshelf.com/help/www-54/article/the-tracking-number-says-is-an-invalid-number-on)
- [OGO App showing not 'listed on the Shopify App Store'](https://app.helpshelf.com/help/www-54/article/ogo-app-showing-not-listed-on-the-shopify-app-sto)
- [I can't open the OGO App in Shopify (Connection Refused)](https://app.helpshelf.com/help/www-54/article/i-cant-open-the-ogo-app-in-shopify-connection-re)
- [An item seems to be out of stock.  When will it be back?](https://app.helpshelf.com/help/www-54/article/an-item-seems-to-be-out-of-stock-when-will-it-be)
- [Can I combine separate orders?](https://app.helpshelf.com/help/www-54/article/can-i-combine-separate-orders)
- [My OGO order has been marked incorrectly as 'Pick up' (Known Issue)](https://app.helpshelf.com/help/www-54/article/my-ogo-order-has-been-marked-incorrectly-as-pick)
- [Can you print metallic silver and gold prints?](https://app.helpshelf.com/help/www-54/article/can-you-print-metallic-silver-and-gold-prints)
- [What is the maximum print area for garments?](https://app.helpshelf.com/help/www-54/article/what-is-the-maximum-print-area-for-garments)
- [What type of ink do you use?](https://app.helpshelf.com/help/www-54/article/what-type-of-ink-do-you-use)

## FAQ
- Q: What are the Christmas Cut-off Dates?
  A: In line with Auspost' recently released Christmas schedule, OGO has finalised the Christmas order deadlines for 2020.

For Standard Orders, please have orders placed by Sunday, 6th of December.
For Express Order, please have orders placed by Saturday, 12th of December.

There are no postage gua

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