Surrey Data Hub
Surrey Data Hub — Help Center

Hi there!

How can we help you today?

Upon addition to a workspace, team members will receive a notification in their dashboard when logged in. Note, an email notification will not be sent, so you may need to inform them directly to log in and accept the workspace invitation.

To add new users to Surrey Data Hub, you'll need to be an admin. Simply open a support ticket through our support portal, and provide the full name, organisation, and email of the individual you wish to add. Our support team will process your request and add the new user promptly.

Need more storage? No problem! Open a support ticket in the help widget, specifying the amount of additional space you need. We'll review your request and get back to you swiftly.

Sharing files is straightforward. Right-click on the desired file, then click ‘Share’. You'll then have options to send a link or invite others to access the file.

Rest assured, your data is securely stored on servers funded by the University, located within the UK.

Before adding team members to your workspace, ensure they have an approved account on Surrey Data Hub. Once they're registered, navigate to your workspace and follow the prompts to add them.

Creating a new workspace is a breeze. Click on the default 'Personal Workspace' located at the bottom of the left sidebar. From there, you'll find an option to create a new workspace.