Brieferr — Help Center

Hi there!

How can we help you today?

01Quick answers

01Can Brieferr analyze all my existing forms, or do the documents have to be created on your site?

We can analyze any existing forms; you need to upload them as a CSV file. Also, you can use Zapier Integration to add more responses to your dashboard.

02How do you use cookies?

We use cookies to optimize the user interface by collecting analytics to develop the handiest UI.

03How can I reset my account password?

Go to Forgot Password Page and follow the instructions.

04What is Brieferr, how is it useful?

Brieferr is a feedback/survey/ticket analysis platform converting long interview answers into data points. Review insights in your one-page dashboard to give the best decisions for customer success.

05How do I get started with Brieferr?

See our starting guide here.

06Can I automate Briferr workflow?

Yes, you can connect any form platform with Brieferr using Zapier Integrations.

07Can Brieferr be used for B2C surveys?

Yes, Brieferr can be used for B2C or B2B surveys.

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09Which analysis does Brieferr do?

We use NLP techniquesto give you the best results. Sentiment analysis for overall satisfaction, Entity analysis for word cloud, Summary analysis for summary generation and extraction, and a combination of these for detecting Compliment and Complaints.