Calipio — Help Center

Hi there!

How can we help you today?

01Quick answers

01Can you define a password for the recording access?

All videos are end to end encrypted and you can only watch them with the correct link which the creator has to distribute

02Is there a permission system?

It is part of the user roles, please see the corresponding knowledge-base article: https://calipio.com/knowledge-base/user-roles/

03Where can I find the recovery key?

You can export the recovery key any time from your account: https://calipio.com/app/account

04How many libraries can we create for 3 codes?

The number of libraries (folders in fact) will be up to you as soon as we launch that feature

05If my storage is full, can I delete old recordings and be able to record again?

Yes, of course

06Is there a limit in any other way with unlimited storage?

There is a fair use policy that restricts the maximum recording length to 6hrs and to 24hrs of recordings per day.

07Can I record a video, like on YouTube, and record the sound of the video?

Users can record computer audio, please see this example about how it is done: https://calip.io/xhpRG0Cu#z5XC27Sc

Please mind the user rights and copyrights of what you are recording!

08What type of file can we attach? And what are the best use cases for this feature?

You might attach files that you mention during your recording

09Why is there end to end encryption?

End to end encryption only ensures total privacy. Creators of videos decide who can see their recordings by sharing the links with a selected audience.

We prepared two articles about Calipios End-to-End Encryption. I suggest starting with the high-level article,

https://calipio.com/blog/calipios-approach-to-e2ee/ and then go on to the Whitepaper article afterwards https://calipio.com/blog/end-to-end-encryption-whitepaper/

10When will the roadmap features be available?

Please check our Roadmap here along with ETA, https://calipio.prodcamp.com/