Hi there!
How can we help you today?
If your internet connection is poor or inconsistent you may experience problems during playback.
And sometimes there could be too many browser tabs open taking up other resources that slow the viewing experience. Try closing down other programs/tabs.
Simply click Forgot your password on the Sign In page, enter the email address you used when you created an account and a link to reset your password will be sent to you.
We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed.
For High Definition (HD) streaming we recommend VDSL, cable or fibre connections as we cannot guarantee consistent HD streaming on ADSL.
Check your minimum system requirements above. We recommend that you update to the latest version of your browser.
We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. For High Definition (HD) streaming we recommend VDSL, cable or fibre connections as we cannot guarantee consistent HD streaming on ADSL.
You can watch on PCs running Windows 7+, Intel-based Macs running macOS10.12+.
You will need a broadband or fibre internet connection - dial up will not work. You’ll find a complete list of requirements if you search too.
Mobile apps for iOS and Androids are here!
For iPhones / iPads / Apple TV:
MacOS 10.12 or later.
We will now only support Safari for MacOS based computers for content security. We recommend using the latest version of your browser as earlier versions may not be supported.
You will need a stable broadband or fibre internet connection - dial up will not work.
For iOS devices:
Thanks for renting a movie with us.
You can wait up to 14 days (rental period) to start to watch your movie content from the day of release or purchase, (which ever is later).
E.g. Movie Fantastic is released on 8 July.
- You purchased it before the 8 July, the 14 days countdown start from 8 July. Therefore the last day of viewing is 22 July.
- If you pay for it on the 10 July, the 14 days countdown start from 10 July. Therefore the last day of viewing is 24 July.
And once you click START for the movie, you have to finish watching the content within 48hrs (screening period).
Film Festival movies may have different viewing periods, please check the festival or movie detail page for info.
No, that's SGD, Singapore Dollars listed.
If you have received a promo code, you have to use it within it's conditions; for example it's valid period or limited numbers of usage.