Hi there!

An agency account is an admin account that you use to manage sub-accounts (of your clients or customers).

All limitations apply to the agency account that you purchased and registered. Then it's up to you to decide how many limited items (published testimonials / websites / unique visitors) go to a specific sub-account.

The limit of published testimonials is set per account.

Eg: If your plan allows you to publish 500 testimonials, this is the overall number of all published testimonials your 10 sub-accounts may have.

You can break this to 50 testimonials for each sub-account, or act accordingly to your clients’ needs.

Trust counts unique visitors per account, not per website.

If the same person visits your 2 different websites where Trust is installed, this is counted as 2 unique visits in your account.

For sure.

After the deal ends, you can get additional accounts / sub-users at $30/month.

This includes:

• 1 sub-account
• 50.000 monthly visitors
• 100 testimonials
• 5 websites
• 5 team members

The amount of websites is similar to the maximum monthly unique visitors. It counts per account.

When you are on the Agency plan, each of your clients / customers needs to create a sub-account.

In the sub-account itself the features remain the same, except for creating additional sub-accounts.

Each sub-account can add as many team members as the general plan allows.

Both agency and sub-accounts can set custom domains for customer feedback forms (this feature is planned for the next year for the Business plans only).

Under the Business plan, you can Whitelabel your Domains for the public survey forms, via CNAME feature.

Depending on the number of codes (2-4) you purchase, you can white-label as many number of domains.

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For the Agency plan, you can Whitelabel your Domains similar to the Business plan.

In addition to that, you'd also be able to completely customize the url from where your clients would login from.

i.e., your clients would be logging in from yourdomain.com instead of usetrust.io

The whitelabeling features are only available for the agency (admin) account:

• Custom domain for the platform (thecompany.app instead of app.usetrust.app)
• Custom domain for forms
• Custom logo
• Custom "Verified by The Company" label

Your clients are working in sub-accounts with your branding and your domain in the dashboard URL.