📦 Do you offer local pickup or will-call?
No — we ship all orders and don't offer pickup or will-call. Running lean on the warehouse side is part of how we keep prices low and pass the savings to you.
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📦 Do you offer local pickup or will-call?
We ship every order rather than offering local pickup or will-call. Keeping the warehouse lean is part of how we hold prices down and pass the savings on to you.
July 12, 20261 min read
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Volts, amps, and capacity made simple: convert any pack to watt-hours (volts times Ah) and you can always tell which battery really holds more energy and range.
📦 Do you ship to my location?
We ship anywhere in the United States, with a couple of limits to know: no international orders, no PO boxes for kits or batteries, and batteries to the continental U.S. only.
🏪 How do I sign up for a dealer / wholesale account?
Own a bike shop? Getting wholesale pricing is simple: submit the dealer request form on our wholesale page, and we typically approve accounts within about 24 hours.
🚚 How do I track my order or see my order history?
Track your order anytime: once it ships you'll get an automated tracking email, and you can view full order history by logging in or using our no-account tracking page.
⚡ How fast can I go with Bafang motors?
Real-world top speeds with the right gearing: about 25+ mph on the BBS02 750W, 30+ mph on the BBSHD 1000W (off-road only), and 20+ mph on the 500W front hub.