Orders ship from Los Angeles in about 1–3 business days, with a tracking email once it leaves. Delivery time depends on your distance from LA — quick out west, a few days more east.
We ship from Los Angeles and orders typically go out in 1–3 business days (Mon–Fri, excluding holidays). You'll get an order confirmation right away and a tracking email once it leaves the warehouse.
Volts, amps, and capacity made simple: convert any pack to watt-hours (volts times Ah) and you can always tell which battery really holds more energy and range.
We ship every order rather than offering local pickup or will-call. Keeping the warehouse lean is part of how we hold prices down and pass the savings on to you.
We ship anywhere in the United States, with a couple of limits to know: no international orders, no PO boxes for kits or batteries, and batteries to the continental U.S. only.
Own a bike shop? Getting wholesale pricing is simple: submit the dealer request form on our wholesale page, and we typically approve accounts within about 24 hours.
Track your order anytime: once it ships you'll get an automated tracking email, and you can view full order history by logging in or using our no-account tracking page.