AI agent
Modes, citations, escalation, and improving answer quality.
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Sales and support modes
Your agent recognises whether a visitor is buying or troubleshooting, and answers differently.
Citations and sources
Every answer points back to the content it came from, so visitors can check it.
When your agent escalates
How the agent decides it can't help, and hands the visitor to a human.
Improving answer quality
A practical checklist for when your agent's answers aren't good enough yet.
Analytics
See what visitors search for, what your agent answered, and where it fell short.
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